If you or someone who permanently resides at your home rely on life-sustaining electrically powered medical equipment, you may be eligible for our Medical Necessity Program.
The Medical Necessity Program is a registry of residential service locations where people rely on life-sustaining electrically powered medical equipment. When planned outages or service interruptions for nonpayment are scheduled, we will make all reasonable efforts to provide advanced notice so preparations can be made.
The Medical Necessity Program does not guarantee priority electric service or priority service restoration, and locations registered in the program are not exempt from planned service interruptions or load shed events. Registered members are not exempt from their financial responsibilities to pay on time for electric utility services provided or from potential termination of service in accordance with CTEC policies.
To qualify, the location must house someone diagnosed by a physician with one of the following medical conditions:
- Chronic: Having been diagnosed by a physician as requiring an electric-powered device to prevent the impairment of major life function. To maintain chronic designation, members must reapply once a year.
- Chronic, lifelong: Same as chronic, but does not require annual application.
- Critical care: Having been diagnosed by a physician as requiring an electric-powered device to sustain life. To maintain critical care designation, members must reapply once every two years.
- Critical care, lifelong: Same as critical care, but does not require biennial application.