We accept many forms of payment for the convenience of our members, find all the ways you can pay below.
We accept VISA, MasterCard and Discover credit or debit cards but to keep costs down, we only accept residential-type cards.
You can pay on the SmartHub website with a checking or savings account or with a credit or debit card. SmartHub allows members online access to account information and secure payment options. Members can choose paperless billing, update address and phone information, and view their bill as well as billing and consumption history. Secure payment options include making online payments and enrolling for recurring bank and credit/debit card drafts. Bank account and credit card information can be saved for future online payments and can be changed for recurring drafts through SmartHub.
Member can set up one time or recurring payments through their bank.
We can accept a check, credit or debit card at 1-877-495-6842.
Please only send a check or money order through the mail.
Our offices are open Monday - Friday from 8:00 a.m. to 5:00 p.m. and can accept cash, check, credit or debit card or money order.
Leave a payment any time of the day or night. Please only pay by check or money order in drop boxes.
We understand at certain times a member may need to make a payment after the due date. In those situations, you can request to defer your payment to avoid disconnection. If you need to make a payment arrangement, call our Headquarters at 1-800-900-2832 or email us at firstname.lastname@example.org.
You can sign up for paperless billing! Simply login to your SmartHub account (or create your online SmartHub account) and select the "My Profile" tab and select update my paperless settings. Here you can turn the paperless option on for any or all of your accounts.